Define the return flow
The seller defines its return policy
YATTIR EXPRESS
Returns management
Support for organizing parcel return flows where a returns service is available.
Service sceneAbout the service
Organize returned-parcel movement
Returns management helps merchants and stores organize the movement of returned parcels through a clear workflow. The service relates to available logistics only and does not define the seller’s refund, exchange or return acceptance policy.
A more organized returned-parcel flow
Clear separation between logistics and seller policy
Coordination that helps store teams manage return cases
How the service works
A clear logistics workflow without defining the seller’s refund policy
Receive the returned parcel
Coordinate the available logistics flow with Yattir
Process and organize
Move the returned parcel into the relevant processing flow
Redirect the parcel
Redirect it under the arrangement confirmed with the merchant
For operations managing returns
Operational organization for merchants and companies where available
Online stores
Online stores organizing returned parcels
Merchants
Merchants that need an operational returns flow
Businesses
Businesses reviewing returns as part of customer experience
Service benefits
Clear benefits for a better organized operation
A more organized returned-parcel flow
Clear separation between logistics and seller policy
Coordination that helps store teams manage return cases
Frequently asked questions
Practical answers to help you choose the right service
Does Yattir define refund policy?+
No. Refund or exchange rules belong to the seller; the service covers the available logistics flow.
Is the service available for every order?+
Availability depends on merchant arrangements and available services. Contact the team to confirm details.
Make your returns flow easier to manage
Discuss the available logistics side with Yattir in line with your store policy.